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Bel Air Collection Resort & Spa Riviera Maya Xpu Ha, Xpu Ha

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From432US$ /night
Check-in
23Apr2025Select date
Check-out
24Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Chetumal, Xpu Ha, Mexico, 77500

Bel Air Collection Resort & Spa Riviera Maya offers luxurious villas, swimming pools, and a full-service spa, making it a resort-friendly option for families. Nestled near natural cenotes, the resort provides an all-inclusive experience with meals and beverages included.

Rooms & Amenities

Rooms at Bel Air Collection Resort & Spa Riviera Maya feature air conditioning, minibars, private bathrooms with designer toiletries, and terraces with hot tubs. Guests can choose from various accommodation types, including bungalows with sofas and indoor Jacuzzis.

Dining Options

The resort boasts several dining options, including an Italian and a Mexican specialty restaurant open for dinner, as well as a sushi martini bar. Meals and mealtime drinks, including soft drinks, beer, and wine, are included in the all-inclusive package.

Leisure & Activities

Bel Air Collection Resort & Spa Riviera Maya offers a large swimming pool for both adults and children, along with access to three natural cenotes and an on-site zoo. Guests have the opportunity for activities such as kayaking and accessing a children's playground.

Services & Local Area

The resort features concierge services, a fitness center, and a conference room for business needs. Complimentary shuttle service to the beach and activities make it easy for guests to explore the surrounding nature.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
4 persons
25 m² 
Shower
Air conditioning
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Superior Bungalow
Max:
4 persons
25 m² 
Tropical view
Shower
Air conditioning
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Bungalow
Max:
4 persons
25 m² 
Tropical view
Shower
Air conditioning
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Xpu Ha 1.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 14.7 mi
Cancun (CUN) 49.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • Pets allowed
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Exercise gym

Dining

  • Restaurant
  • Bar/ Lounge area

Spa & Leisure

  • Swimming pool

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area

Bathroom

  • Free toiletries

Media

  • Television
  • Telephone
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Location

Carretera Chetumal, Xpu Ha, Mexico, 77500
Map view
Carretera Chetumal, Xpu Ha, Mexico, 77500
Nearby
Quintana Roo
Cenote, Garden of Eden
1100 ft
Restaurants
Marenostrum
1500 ft
Calle 20 Esq 25 Playa Del Carmen Quintana Roo

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
great location
friendly staff
security concerns
limited beach access
8.2/10
Great
Rooms
7.8
Location
8.8
Service
7.8
Dining
7.8
Guest reviews
8.2/10
based on 5 reviews
6.8
6.8/10 based on 250 reviews
Leo
United States of America, May  2024
8.0/10

The hotel offers a beautiful location nestled in the lush jungle by a stunning beach. The rooms are spacious and modern, with comfortable amenities. The friendly staff goes above and beyond to make your stay special. However, dining options may be limited, and the facilities could be more extensive.

Rooms
8.0
The rooms are spacious and modern, complete with comfortable amenities.
Service
9.0
The friendly staff truly makes your stay special with their exceptional service.
Location
9.0
The hotel's location in the lush jungle by a beautiful beach is simply stunning.
Dining
7.0
Facilities
7.0
The facilities are decent but could be more extensive to enhance the overall experience.
Phil
United States of America, April  2024
8.2/10

I had a mixed experience at the hotel. The rooms were spacious with 2 double beds, but the security of my jewelry was concerning due to the non-functioning safe by the terrace. The top-floor location offered great views, but the faulty lock was inconvenient.

Rooms
7.0
The rooms were spacious and had 2 double beds. However, the issue with the jewelry safe by the terrace and the malfunctioning lock were drawbacks.
Service
9.0
The service at the hotel was top-notch. Every staff member was professional and attentive, ensuring that we had a pleasant stay.
Location
8.0
The hotel's location was fantastic, right by the sea with stunning views. However, the inconvenience of designated areas due to changes in the beach layout was a downside.
Dining
8.0
The dining experience was enjoyable, especially with the variety offered including meats & veggies and an omelet station. The warm dishes were a highlight.
Facilities
9.0
The hotel facilities were excellent, providing everything needed for a comfortable stay. The amenities were modern and well-kept.
great location
security concerns
Howard
United States of America, November  2023
7.8/10

The hotel is nestled in a beautiful jungle setting right by the water, offering a peaceful retreat close to the vibrant vibes of the Barcelo beach resort. The service is professional and attentive, with a few isolated incidents revealing a contrast in treatment. The location is excellent, with easy access to both the ocean and a nearby public beach club. The facilities offer everything you need for a relaxing stay, though improvements could be made to enhance the overall experience.

Rooms
8.0
The rooms with a jungle view are cozy and offer a peaceful retreat amidst nature.
Service
7.0
The service is generally friendly and professional, enhancing the overall guest experience.
Location
9.0
The hotel's location in the jungle by the water is breathtaking, offering a serene escape close to vibrant beach resorts.
Dining
8.0
The dining experience includes a variety of delicious a la carte options and an omelet station for a satisfying meal.
Facilities
7.0
The facilities provided meet basic needs for a comfortable stay and relaxation.
Bill
United States of America, October  2023
6.8/10

The hotel is situated in a great location right by the sea with a wonderful view. The rooms are clean and comfortable, but they are quite exposed to public view. The service was inconsistent with some friendly and understanding staff members but others displaying unacceptable behavior. The dining experience offered a variety of options including cakes, and the facilities were satisfactory.

Rooms
7.0
The rooms are clean and comfortable, but they are quite exposed to public view, which may not suit everyone.
Service
5.0
The service was inconsistent with some staff members being friendly and understanding, while others were rude and unprofessional.
Location
8.0
The hotel is nestled in a natural bay largely surrounded by jungle, offering a unique and scenic setting.
Dining
7.0
The dining experience provided a good variety of options, including cakes, but there were some disappointments with certain dishes.
Facilities
7.0
The hotel facilities were satisfactory, offering what we needed for a comfortable stay.
John
United States of America, May  2023
9.2/10

I absolutely loved my stay at this hotel! The rooms were spotless and cozy, and the view of the jungle made it feel incredibly spacious. The service from the staff was top-notch, accommodating all my requests with a smile. The location, nestled amongst lush greenery in the jungle with winding paths, was a dream come true. The dining experience was fantastic, with a variety of options to choose from, especially the custom chef dishes. The facilities were also excellent, providing everything I needed for a perfect getaway.

Rooms
9.0
The rooms on the top floors were kept very clean with a jungle view, feeling very roomy.
Service
9.0
The staff was unbelievably friendly and happy, especially the waiters and waitresses who made me feel special.
Location
10.0
The hotel's location in the jungle amongst beautiful greenery with winding paths was simply enchanting.
Dining
9.0
The dining experience was superb, especially with the custom chef dishes and a la carte options.
Facilities
9.0
The facilities provided all the amenities I needed for a luxurious and comfortable stay.
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Check-in
23Apr2025Select date
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24Apr2025Select date
Rooms and Guests2 Guests, 1 Room